IC Resources Ltd

Technology Manager

Location
West London
Salary
Salary package: Extremely Competitive
Posted
10 Mar 2017
Closes
07 Apr 2017
Ref
J40368
Contact
Seamus Hayes
Contract Type
Permanent
Hours
Full Time
Technology Manager
West London
Salary package: Extremely Competitive

A leading consumer electronics organisation based in West London is urgently looking to recruit an experienced Technology Manager with a proven track record of managing, leading and implementing multiple client facing projects within a technology environment.

This is a great opportunity to work on an Artificial Intelligence platform that enables developers to distribute their products through an intelligent, conversational interface. You will manage day-to-day client interaction and expectations for medium to large-scale customers┬┤ projects, taking full responsibility on the projects to be delivered. This means pro-active anticipation on issues and management of any changes in requirements and/or scope. You will prepare a plan and pre-requisites to deliver projects on time, within budget, while meeting profitability targets and achieving high level of customer satisfaction.

Role requirements:
*Working hand in hand with Content or Service providers and our app developers to re-imagine their service in our AI platform;
*Define user scenarios and use cases and drive the team to bring experience to life;
*Operation and VoC handling of 24/7 service;
*Service planning and execution of mini projects in parallel;
*Provide technical guidance to the team for successful delivery.

Qualifications/Educational Requirements:
*Degree qualified in Software Engineering, Computer science or similar
*Excellent understanding of networking (building connected applications).
*Experience in payment and Fintech service (desirable)
*Experience in building and operation of any ecosystem (desirable)
*Experience in defining service policy, terms of use, EULA, etc. of services (desirable)
*Good communication skills with both users (service user) and customers (service provider) and platform teams
*Ability to understand markets and customers, and create highly focused set of services to delight users

Mandatory Skills:
*Proven experience in managing small to medium-scale customized software solution implementations for external clients in the last 4 years;
*Project management skills and co-work and manage many different sites (Content provider, developer, platform developers can all be located on different continents);
*Express and define application work flow (Experience with tools such as Sketch is useful);
*At least one project management certification along with AGILE expertise.

If you have the skills and experience necessary to fulfil the role or would like further information then please contact Seamus Hayes at IC Resources.

Keywords: West London, Artificial Intelligence, Software, Agile, Sketch, EULA

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