IC Resources Ltd

Internal Sales - Power Supply Manufacturer

4 days left

Competitive salary
25 Oct 2018
22 Nov 2018
Shaun Gannon
Job Function
Specialist Area
Contract Type
Full Time
An international manufacturer of Power Supplies is seeking an Internal Sales Rep. to lead their UK based sales team located in North Bedfordshire.

· Work independently and on own initiative
· Customer oriented
· Good telephone sales skills
· Team player
· Business understanding of long-term design-in cycles
· Willing to take ownership
· Attention to detail
· Willing to learn and ability to self-learn
· Self-aware
· Trustworthy
· MS Office (Excel, Word, Outlook)

The Role:
Customer Service
* Order input
* Stock allocation & dispatch
* Order confirmation
* Invoice
* Managing returning Material, credit notes
* Maintenance of customer database (SalesForce)

Internal Sales
* Customer Support
* Answering phones calls and lead pre-qualification
* Answering and helping with standard technical enquiries (over the phone or email).
* Liaising with technical team
* Customer Engagement
* Pro-active sales with existing customer base & new customers
* Networking and monitoring of local distributors
* Supporting external sales people with quotes, follow up, appointment booking, creating notes and figures if needed
* Activity tracking in customer database (SalesForce)

Logistics & Business Planning
* Assisting with warehouse stock management, control and ordering
* Stock takes at forwarding agent and working out any discrepancies
* Liaising with forwarding agent if there are any shipping problems
* Liaising with headquarters Inside Sales on lead-times and orders

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