IC Resources Ltd

Technical Support Engineer

Location
London
Salary
Competitive + benefits
Posted
05 Dec 2017
Closes
02 Jan 2018
Ref
JO-1712-119113
Contact
Seamus Hayes
Job Function
Technician
Specialist Area
Software
Contract Type
Permanent
Hours
Full Time

Technical Support Engineer

Cambridge

Competitive Salary + Bonus + Share Options


My established Cambridge based Client has an urgent requirement for a Technical Support Engineer to provide all levels of support for the clients product offerings. The key responsibilities of the role are to support the internal infrastructure, take an active part in the continuous improvement of the Support team's methods and to participate in an on-call rota to provide out of hours 3rd line support.


Requirements


Essential

· "Can do" attitude, detail/quality-oriented.

· Strong troubleshooting and problem-solving abilities.

· Commercial experience of administering Linux systems.

· Excellent communication skills, both verbal and written, enabling professional, concise and accurate communication with all types of customers - internal or external, corporate or individual.

· Experience with Bash, Python and/or other scripting/programming languages.

· Desire to learn new skills.


Desired

· Experience working in cloud environments, preferably AWS.

· Experience implementing/improving monitoring (e.g. Zabbix, Nagios) and maintaining/supporting 24x7 services.

· Experience with some of the following technologies: Nginx, uWSGI, PostgreSQL, Ansible, Ubuntu, LDAP, virtualisation, orchestration/clustering, revision control.

· Development experience in a broad range of programming/scripting languages, using RESTful APIs and website front-end/HTML/Javascript experience

· Experience of dealing with customers in pressurised/difficult circumstances


If you have the necessary skills to fulfil the role or would like more information please apply to Seamus Hayes at IC-Resources

Apply for Technical Support Engineer

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left


By applying for a job listed on Electronics Weekly Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

More jobs like this